Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
N3C provides full support for all of your questions and requests! Please submit a ticket here for the most expedient and efficient way to receive support.
The average response time is 3 business days. (No coverage provided on weekends, evenings, and holidays.)
If you prefer to discuss in an interactive format, please visit the Support Desk Office Hours every Tues & Thurs at 10-11 am PT/1-2 pm ET.
Please note: Priority will be given to fulfilling requests involving specific asset types — Projects and Data Use Requests (DURs) that include code repositories and code workbooks. While not all asset types will be available for export, every effort will be made to accommodate each request as fully as possible within current capabilities and access parameters.
Please note: Priority will be given to fulfilling requests involving specific asset types — Projects and Data Use Requests (DURs) that include code repositories and code workbooks. While not all asset types will be available for export, every effort will be made to accommodate each request as fully as possible within current capabilities and access parameters.
Questions or changes for DUA/DAC/DUR or regulatory
{"xsrfToken":"301d3863b74c717fcceb479a9aae00aca57f4403_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b07db704-42bb-455e-86cd-207dc63e7959/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjFmZGFmNi1iZWI1LTRjODctODg5MS0yYTQ3NDI0ZjQ3NGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIwN2RiNzA0LTQyYmItNDU1ZS04NmNkLTIwN2RjNjNlNzk1OSI6WyJyZWFkIl19LCJleHAiOjE3NjU3NDIzNzMsIm5iZiI6MTc2NTc0MTc3M30.WiIzp1GhzQ_poouiIF99JjEKAHKXYBb9uttxP3UMZGY&client=861fdaf6-beb5-4c87-8891-2a47424f474a&mode=fit","logoId":"b07db704-42bb-455e-86cd-207dc63e7959","isLogoAvailable":true,"helpCenterTitle":"N3C Support Center","sharedPortalName":"N3C Support Center","userInitialAnnouncementHeader":"On March 19, 2025 the Support Desk link changed from Zoom to Teams","userInitialAnnouncementMessageWiki":"<p>For Support Desk Office Hours go here: <a href=\"https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjU1ZDcyNjctM2Q2Zi00MWVlLTg0NzEtNzU2YTM1YzhmZmU0%40thread.v2/0?context=%7b%22Tid%22%3a%2214b77578-9773-42d5-8507-251ca2dc2b06%22%2c%22Oid%22%3a%2241433e29-66a6-4bc8-baa1-f6e001a31eb1%22%7d\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjU1ZDcyNjctM2Q2Zi00MWVlLTg0NzEtNzU2YTM1YzhmZmU0%40thread.v2/0?context=%7b%22Tid%22%3a%2214b77578-9773-42d5-8507-251ca2dc2b06%22%2c%22Oid%22%3a%2241433e29-66a6-4bc8-baa1-f6e001a31eb1%22%7d</a></p>","translations":{"en-US":{"helpCenterTitle":"N3C Support Center","sharedPortalName":"N3C Support Center","announcementHeader":"On March 19, 2025 the Support Desk link changed from Zoom to Teams","announcementMessage":"For Support Desk Office Hours go here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjU1ZDcyNjctM2Q2Zi00MWVlLTg0NzEtNzU2YTM1YzhmZmU0%40thread.v2/0?context=%7b%22Tid%22%3a%2214b77578-9773-42d5-8507-251ca2dc2b06%22%2c%22Oid%22%3a%2241433e29-66a6-4bc8-baa1-f6e001a31eb1%22%7d","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6d8bff","helpCenterTitleColor":"#000000","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}